Frequently Asked Questions
Everything you need to know about bringing Avalon quality into your home.
What is the typical delivery timeframe for furniture orders?
Standard shipping typically takes 7-14 business days. For larger furniture items requiring White Glove Delivery, please allow up to 3 weeks for scheduling and transit.
Do you offer a warranty on Avalon home products?
Yes, all Avalon furniture and decor items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to be eligible for a full refund.
Are your wood products sustainably sourced?
At Avalon, we prioritize the planet. 90% of our wood collections are crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Do you provide fabric samples for upholstered seating?
Absolutely. You can order up to five fabric swatches for free through our 'Swatch Request' page to ensure the color and texture perfectly match your space.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options through Affirm for larger purchases.